Time to dust off the blog and start providing some hopefully insightful content regarding the data center and cloud industry at large. Apologies for the large gap in time – we’ve been busy!
Given some recent examples in the news, we thought it appropriate to discuss the topic of ethics and why working with known data center/cloud partners makes business sense and can reduce risk for your business.
Data Center Colocation and Cloud infrastructure are tools to keep applications running – they have no soul – they provide an important function keeping business systems up and running. Like any tool, they can be used in questionable ways and we have seen some recent examples of illegal or certainly unethical actions that caught many by surprise. In recent history we’ve had the Facebook Cambridge Analytical scandal whereby willful ignorance, or lack of concern, the platform may have been used to influence the last US election results. Currently in 2019 with the upcoming Federal Election in Canada, reports of heavy targeted ad spending on Facebook using the platform to hone in on profile demographics and deliver very specific advertisements. If you are interested, take a look at this MacLeans article. Targeted marketing isn’t illegal, but think of how it was used by Cambridge Analytica…is it ethical? Should it be illegal? Not something we are going to solve in this blog post but we are trying to make a point.
Recently in Germany and Canada, data center operations have been impacted by law enforcement – shut down either in full or in part due to the type of data they hosted. With regards to the German data center shutdown, please refer to this New York Times article. Since we don’t want to trash local organizations, we won’t provide links to the Canadian provider but with some sleuthing, you can reasonably find out about that yourself.
We can reasonably assume that these data centers had regular business customers who were not aware of these activities, but we impacted nonetheless. It begs the question
How well do you know your service provider and their moral compass?
Here are some things to consider and be aware of to try and protect your organization:
- During the sales engagement, do they really want to understand your business or are they just filling a sales quota?
- Will they provide an idea of their client base and are they company you would like to keep?
- Can they provide reference customers for you to call on?
- Will they share a version of their Acceptable Use Policy for you to review?
- Are their AUPs incorporated into their contracts so they can respond to illegal or unethical acts?
At C15Edge, we routinely get to know our customers, their businesses and the type of data on their network. We do this in part to build an ideal solution for customers, but also so that we can refuse business that is illegal or unethical. We want our current and prospective customers to know their data and workloads are safe with C15Edge.
We focus on helping customers with business critical systems – let us help you with yours.